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Work With Us

Because we have an extensive array of programs, we want to make reaching us as effortless as possible. Our Customer Support representatives are not outsourced and are based out of the TerraCycle office in Toronto. Please review the different departments below to help direct your inquiry.

Canadian Office: 69 Wingold Ave, Toronto, ON, M6B 1P8

Program participants and general inquiry

If you have a question about a free recycling program, your TerraCycle account, or any other general TerraCycle inquiry, please contact us at the information below.

General Phone: 1-800-758-2943

Email: customersupport@terracycle.ca

Zero Waste Box customers


TerraCycle offers a variety of programs through which you may recycle nearly every type of waste.

General Phone: 1-800-758-2943

Email: customersupport@terracycle.ca

 

Material Sales

Please contact us if you have waste materials you are interested in recycling, or you are interested in using our recycled materials in your manufacturing processes.

Purchase materials

Request industrial recycling services

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Consumer Product Good Partnerships

If you are interested in creating a collection and recycling program for your non-recyclable product or packaging, TerraCycle has a wide variety of platform options.   

Typically, TerraCycle collects post-consumer waste from your key target consumers, solves for the waste, and then works with your brand to drive equity and value. By customizing the levels of promotional or operational support, we can tailor a program to your brand’s needs.

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Strategic partnerships

If your organization is looking to establish a recycling program on a larger scale, such as city- or stadium-wide venues, please contact our Strategic Partnerships Department.

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Media

Please reach out to our PR Team for our digital press kit and up to date information on TerraCycle and our programs.

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Investor relations

If you’re interested in working with TerraCycle and supporting our initiative, please contact us through the email below.

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