This site uses cookies. By continuing to browse and use the site you are agreeing to our use of cookies.

Work With Us

Because we have an extensive array of programs, we want to make reaching us as effortless as possible. Our Customer Support representatives are not outsourced and are based out of the TerraCycle office in Toronto. Please review the different departments below to help direct your inquiry.

Canadian Office: 69 Wingold Ave, Toronto, ON, M6B 1P8

Program participants and general inquiry

If you have a question about a free recycling program, your TerraCycle account, or any other general TerraCycle inquiry, please contact us at the information below.

General Phone: 1-800-758-2943


Zero Waste Box customers

TerraCycle offers a variety of programs through which you may recycle nearly every type of waste.

General Phone: 1-800-758-2943



Material Sales

Please contact us if you have waste materials you are interested in recycling, or you are interested in using our recycled materials in your manufacturing processes.

Purchase materials

Request industrial recycling services

Contact us

Consumer Product Good Partnerships

If you are interested in creating a collection and recycling program for your non-recyclable product or packaging, TerraCycle has a wide variety of platform options.   

Typically, TerraCycle collects post-consumer waste from your key target consumers, solves for the waste, and then works with your brand to drive equity and value. By customizing the levels of promotional or operational support, we can tailor a program to your brand’s needs.

Contact us

Strategic partnerships

If your organization is looking to establish a recycling program on a larger scale, such as city- or stadium-wide venues, please contact our Strategic Partnerships Department.

Contact us



Please reach out to our PR Team for our digital press kit and up to date information on TerraCycle and our programs.

Contact us

Investor relations

If you’re interested in working with TerraCycle and supporting our initiative, please contact us through the email below.

Contact us